Reviews

Dr Richens did my injection today to treat BVRO. I was treated elsewhere for two years and suffered swelling, pain and bloodshot eye during and after. Today no pain no redness no swelling. I had no idea it could be this easy. Wish I’d not suffered for two years with someone else

I found the staff to be very kind and pleasant. The office was clean, and my appointment was on time. I was very happy with my experience!

Had my pre-surgery workup for cataract surgery on both eyes today. I was very impressed with the facility and also with the technician who handled all of my scans. It was a very pleasant experience working with such professional and caring staff members.

My experience with Richens at the beginning was good. Then the follow-up was extremely faulty. My first question when I went to them was regarding their advertisement of being able to correct a stigmatism. I was not told specifically as to the choice of lens that getting the more expensive one had a halo but that would improve. Not true. The contrast badwas so that I had to have a headlamp shining directly onto a page of a book if it was not stark white and black. When I went in for my follow-up after the surgery I noticed that my left eye was somewhat blurry. Also I was told that the floater dark spots in my vision would eventually go away, whereas at the beginning I was told if I had any they would immediately remove them. When I went in to have them removed he said he was leaving them because they would eventually go away. It has been over a year and I still have them. Had I known this would be the result of the more expensive treatment, I would have elected to get the less expensive LASIK. I think I was sold a bill of goods on the most expensive lens replacement. My vision has regressed that I now have to wear glasses to read. Had I known all of this I never would have paid the extra money that insurance did not cover to get the expensive lenses. I would have been better off. All I can say is buyer beware.

The staff and the Doctor were extremely helpful and friendly. I’m amazed at the knowledge the staff has to perform highly technical tasks and the magnitude of equipment that is used. I would highly recommend the Richens Eye Center to anyone that are concerned about their vision. I’ve used the center for the past five years and will continue with them the rest of life.

I not only get an eye exam, I get holistic care as a person. Dr. Richens is gracious, professional, and thorough. I consider her one of the very best doctors I’ve ever seen.

Price point extremely undesirable. You are likely paying extra for all their local radio advertising. Excellent doctor at Sunset facility and decent service. Will go elsewhere from now on... less than 7 min floater exam exceeded my insurance coverage with a $160 threshold by quite a bit. PS - always ask for a full eye exam, or you get ripped off by systemic healthcare billing structures. Now I am out of pocket for rest of year to get my eyes checked for glasses. 5 star rating revoked from prior review. Got a full eye exam last time and no out of pocket thru my insurance which hasn't changed. We need healthcare reform !

very personable, explained the medical issue.