Reviews

This DR's office claims to have Ophthalmologist's on staff, I wouldn't know, having never seen one. Went there for an emergency eye exam expecting to see a Ophthalmologist. Instead, after more than a few questions by me, I was told by "the Administrator" that I'd be seeing a "trained" tech. This tech was very good but not an MD. After 2 hours and all kinds of tests, he, the tech, said I had a broken blood vessel and I was seeing the shadow of the blood that had leaked into my eye. No detacted retina, no problem with my IOL. But because he was not an MD, I had to come back and see a retinal specialist. The charge for the visit was $145.00. With $75.00 more due the next day, provided the specialist just confirmed the techs opinion. Needless to say, the next day didn't go well. After making me wait another 45 mins., I saw a different tech who once again I had to explain what was going on with my eye. She dilated that eye and sent me to another waiting room. While there the "administrator" noticed I was back and when I questioned him again about not seeing a Ophthalmologist the first time, he straight out lied and said I'd been given that choice and declined. He also said I'd been rude to his staff. I guess you can't ask questions without being rude! This office bulldog was very rude saying they no longer would provide any further services to me. I left. Bottom line, your stupid, they're smart, don't ask questions. Good Luck.

This DR's office claims to have Ophthalmologist's on staff, I wouldn't know, having never seen one. Went there for an emergency eye exam expecting to see a Ophthalmologist. Instead, after more than a few questions by me, I was told by "the Administrator" that I'd be seeing a "trained" tech. This tech was very good but not an MD. After 2 hours and all kinds of tests, he, the tech, said I had a broken blood vessel and I was seeing the shadow of the blood that had leaked into my eye. No detacted retina, no problem with my IOL. But because he was not an MD, I had to come back and see a retinal specialist. The charge for the visit was $145.00. With $75.00 more due the next day, provided the specialist just confirmed the techs opinion. Needless to say, the next day didn't go well. After making me wait another 45 mins., I saw a different tech who once again I had to explain what was going on with my eye. She dilated that eye and sent me to another waiting room. While there the "administrator" noticed I was back and when I questioned him again about not seeing a Ophthalmologist the first time, he straight out lied and said I'd been given that choice and declined. He also said I'd been rude to his staff. I guess you can't ask questions without being rude! This office bulldog was very rude saying they no longer would provide any further services to me. I left. Bottom line, your stupid, they're smart, don't ask questions. Good Luck.

. My wife has RP and had a 3:00 appointment today, after a period of time she was called in...........sat in the room and finally came out into waiting room to tell my husband I have not seen a doctor yet, this was 5:00 PM......He told me to be patient, at 5:30 the receptionists turned off the phones, turned off the TV , fixed the magazines, fixed up the kids area. I am thinking, is everyone going home?? Then the 2 girls walk in with their cleaning supplies (the cleaning crew) finally a girl walks up to me and asks if I am waiting for someone ( like yeah, my wife) she takes me to her room and there she sits waiting, now it is 5:50 PM........I wait with her in the room til 6:00 and finally walk out and look for someone to question. I finally find a lady, rag on her about the 3 hour wait in the office and leave.......do not think I will be back, no one gave us an explanation why it took so long!!!! I waited less time at Dixie Regional for my wife in post op. This afternoon was a total waste of our time with no results!!!!!!!!!

They helped me to see for the first time

They helped me to see for the first time

I feel like I got lost. I had a exam with dr. richens where she found something in my right eye, that prompted her to refer me for a carotid artery study. I had this done 7 days ago. yesterday I contacted her office for results. lauren said they didn't have them but she would get them and contact me before the end of the day.its now 2:30 the following day.still no results.. not a very nice way to treat a patient. make me chase them for the results.. bad bad bad sincerely jim lloyd

I have worn contact lenses and glasses for over 30 years and both of my eyes were near sighted along with having bad astigmatisms. I decided to be tested for FREE at Richens Eye Center to see if I was even a candidate for Lasik Eye Surgery. I found out I was and then had the opportunity to receive Lasik Eye Surgery from Dr. Sharon Richens at Richens Eye Center. I had Lasik Eye Surgery on a Wednesday and played in a basketball tournament that Friday (less then 48 hours later!) with PERFECT vision! My eye sight has been perfect ever since. I have no idea why I waited so long to have this done because it has changed my life in so many positive ways. Being very active from wake boarding to snowboarding to playing/coaching sports with my 3 kids, Lasik Eye Surgery has made my life much more enjoyable in so many ways. My kids like that they can finally splash water in my face in the pool 🙂 and I like the ease of never having to mess with contacts or glasses EVER. I even enjoy the simple pleasure of seeing the time on my alarm clock at night. Dr. Sharon Richens' is an amazingly talented eye surgeon and a great person overall. Her staff was professional and kind. I would highly recommend Lasik Eye Surgery from Dr. Sharon Richens at Richens Eye Center to anyone. James English St. George, Utah