Reviews

I found out eyeglasses currently are giving me migraines and on January getting tested to see if I can get my eyes fixed

Great service, expertise.

I had cataract surgery at Richens Eye Center a few weeks ago (might I add I was more than a little trepidatious at the idea of someone operating on my eyes) and CANNOT express my gratitude enough. From the care and attention of the staff to the professionalism and expertise of Dr. Richens, nothing could have gone better or more seamless. I feel absolute appreciation for the experience and the sincerely incredible results. Speaking of RESULTS...about 7 days after my second eye surgery I was working in my home office, completely perplexed. I couldn't, for the life of me, figure out what new operating system had been downloaded onto all my computers. The colors, images, fonts, were so bright and clear, completely sharp, vibrant like never before. I could see and read everything with ease, no squinting, no struggle. I was enamored by this NEW 'program'. I then spent well over an hour trying to identify what could have happened, where this could have come from, before I finally realized...IT WAS MY NEW AND IMPROVED VISION!!! Needless to say it was an emotional ride of seeing through my literal NEW LENSES. Even through the onslaught of tears, I recognized this brilliant new perspective. Everywhere I looked seemed brighter, more alive, with improved color, outlines, fine details, it was like I was seeing for the very first time. I really cannot say THANK YOU enough, I honestly didn't realize this was possible. Now I am asking myself "why did I wait so long?". I will forever be a total DR. SHARON RICHENS fan! She has my full loyalty and trust. I have and will continue to recommend her to anyone and everyone I know (hopefully you as well) for their eye care needs.

Overwhelming! No two hour wait plus an additional hour for all the test gadgetry to be administered. Everyone in the building seemed to exhibit a happy, friendly interaction. I stayed with brand x for over 30 years, my bad.

I have worked with richens Eye Center for 10 years always paid mon time and had a reasonably good experience. That all changed with Cataract Surgery. I paid $3,400 for the surgery and lens, and another $200 for eye drops. Then I paid the Southwest Surgery Center $370 X 2 (for each eye) for what I thought was the copay for surgery suite. However, they have billed an additional $380, stating the first amount was for the lens, and the second amount was for the copay. Then after doing business for 10 years sent my bill to collections after 60 days for the $380 X 2 = $760. There are charges on top of charges and this was a surprise billing for me. I will never go back. There are too many good eye Doctors in St George to be treated like that.

Yah, great place, clean, nice doc, generous with samples, I just would have liked to experience a little more people skills from the technician who gave me an eye exam and tested my vision. A little more understanding & accommodating in going slower during the test and also voice inflection was interesting, I like it when there’s humor, a little chit chat…just a tad bit, also I think it’s real important when one introduces themselves so I know their name, and kinda lays out a road map of what’s going to happen during our visit. Alex was awesome! Thanks for the print out, listening to what I said, and taking action to accommodate and make me feel like I was important.